WHY WORDS MATTER - EFFECTIVE COMMUNICATION SKILLS

MAJOR DAUGHTER IN CONVERSATION WITH CEO AND FOUNDER OF SHORT GROUP TERRE SHORT
Terre Short is a human potential developer and has been a coach in some capacity her entire career. She has more than 30 years of leadership experience, a master's in Business Administration/Healthcare Management, her Professional Coach Certification (PCC), and is a Certified Patient Experience Professional (CPXP). Through coaching, speaking, and facilitating she has inspired countless staff, senior leaders, physicians, and middle managers to connect to their why and to harness the power of empathy and personal relationships. She excels in assessing complex situations/challenges and helping others break them down with clarity into actionable steps. Terre is the author of The Words We Choose: Your Guide to How and Why Words Matter, which was awarded the 2020 American BookFest Finalist. She has been interviewed for various mediums including Fast Company and NPR.

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