What it's like being bullied by Santam - which is STILL trying to duck out of business interruption cover: hotel owner

Santam has agreed to pay up to three months of business interruption cover but that's not the deal that was agreed when many of its clients signed up for the insurance. Meg Fargher, co-owner of 18-room five-star boutique hotel and fine dining establishment Budmarsh, in the Magaliesburg, has been fighting to preserve the jobs of more than two-dozen staff after Covid-19 disruption hammered the business. In this interview, she tells the story of how Santam has ducked, dived on paying out for business interruption cover. To add insult to injury, and also stress levels, while she tries to keep the place running with no income, she has to keep paying her business interruption cover to Santam - or she will automatically lose the right to claim the insurance. This is a story that is playing out across South Africa as small businesses struggle to survive the pandemic. Learn more about your ad choices. Visit megaphone.fm/adchoices