R2bn victory for ‘bullied’ small business owners against big insurers; but fresh claims pile up - Ryan Woolley, ICA

Businesses in the hospitality and leisure sectors are finally set to receive business interruption pay-outs after a long, ugly battle with the big insurers. There are more large bills in sight for Santam, Guardrisk, Hollard and other insurers as owners of businesses in other sectors join the fight. Ryan Woolley of Specialist public loss adjuster, Insurance Claims Africa, has been at the front of the battle against short-term insurers on behalf of 'bullied' smaller companies. He speaks to Jackie Cameron of BizNews about what's next in the war between short-term insurers and their clients who thought they were protected by insurance policies. Learn more about your ad choices. Visit megaphone.fm/adchoices