COMMITTEE NOTES TERMINATION OF MASTER SERVICE AGREEMENT BETWEEN SASSA AND POSTBANK

The Portfolio Committee on Social Development has noted the termination of the Master Service Agreement (MSA) between the South African Post Office (SAPO) and the South African Social Security Agency (SASSA) at the end of September 2025. SASSA has informed the committee that the resources that were allocated to the Postbank for the infrastructure on mobile cash withdrawal services will now be used to roll-out its digitisation of its business processes, including the biometric verification of all new grant applications that will commence on 1 September 2025.