In Conversation With Thami Mathiso Chief Commercial Officer
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City Power has announced that it has surpassed R1 billion in revenue enhancement under its Financial Sustainability Programme.
The utility says it has enhanced approximately R1.025 billion so far, as part of a broader R2.9 billion target set for the 2025/26 financial year ending June 2026.
The intervention falls under the Gross Margin Turnaround Project, initiated by CEO Tshifularo Mashava, aimed at stabilising finances, correcting historical billing gaps, reducing electricity theft and improving long-term revenue generation.
This comes at a crucial time following City Power’s takeover of billing responsibilities from the City of Johannesburg in July 2025 — a transition that placed the utility directly in charge of account verification and billing accuracy.
According to City Power, around 40% of the R1 billion recovered came from manual billing adjustments. These corrections addressed incorrectly programmed meters, tariff misclassifications, illegal connections, unbilled accounts and system discrepancies.
Meter audits targeting 44 000 meters are underway, with field verification processes uncovering illegal connections, bypassed meters and inactive accounts still consuming electricity.
The utility says it has enhanced approximately R1.025 billion so far, as part of a broader R2.9 billion target set for the 2025/26 financial year ending June 2026.
The intervention falls under the Gross Margin Turnaround Project, initiated by CEO Tshifularo Mashava, aimed at stabilising finances, correcting historical billing gaps, reducing electricity theft and improving long-term revenue generation.
This comes at a crucial time following City Power’s takeover of billing responsibilities from the City of Johannesburg in July 2025 — a transition that placed the utility directly in charge of account verification and billing accuracy.
According to City Power, around 40% of the R1 billion recovered came from manual billing adjustments. These corrections addressed incorrectly programmed meters, tariff misclassifications, illegal connections, unbilled accounts and system discrepancies.
Meter audits targeting 44 000 meters are underway, with field verification processes uncovering illegal connections, bypassed meters and inactive accounts still consuming electricity.
