IN CONVERSATION WITH MIKE BALHUIS [CRIME EXPERT]

Crime against ride-hailing drivers has become an increasing concern in South Africa, particularly in urban areas like Johannesburg. Drivers for services such as Uber often face heightened risks because they transport passengers in
unfamiliar areas, frequently at night, and sometimes carry cash or valuables in their vehicles. Westbury, located in the northwestern part of Johannesburg, has historically struggled with higher-than-average crime rates, including armed robberies, car hijackings, and assaults. Incidents involving ride-hailing drivers not only put the drivers’ safety at risk but also affect the perception of safety for passengers and the broader public relying on these services.
Law enforcement agencies urge drivers to follow strict safety protocols, such as verifying passenger identities, sharing trip details with family or colleagues, avoiding high-risk areas, and having safety apps or emergency contacts readily available. Ride-hailing companies like Uber also provide safety features within their apps, including SOS buttons, ride tracking, and 24/7 support lines, aiming to mitigate these risks. Crimes like the recent armed robbery in Westbury underscore the ongoing
challenges of urban crime and the need for stronger security measures and community policing to protect vulnerable workers and residents.