CyberSense - One Time Pins (OTPs)

Loading player...
πŸ”’ CYBER SENSE ALERT: One-Time Pins – The Last Line of Defence Scammers Are Breaking πŸ”’
Your One-Time PIN is your last line of defence. Scammers are calling South Africans pretending to be their bank – and asking for it.

The Golden Rule:

NEVER SHARE YOUR OTP WITH ANYONE. EVER.

Your bank will never ask for it. SARS will never ask for it. No legitimate organisation will ever ask you to read out your OTP.

The Scam:
You get a call from "your bank." They sound professional. They know your name and ID. They claim there's fraud. They ask for your OTP to "verify" or "block" the transaction.

You share it. Your account is emptied. The money is gone.

How to Protect Yourself:

NEVER SHARE YOUR OTP. No one legitimate will ever ask for it.

HANG UP AND CALL BACK. If someone calls claiming to be your bank, say "I'm calling you back on the number on my card." Then do it.

CHECK YOUR BANKING APP. Open it yourself. Don't trust the caller's story.

DON'T TRUST CALLER ID. Scammers can spoof any number.

ENABLE TRANSACTION NOTIFICATIONS. Know what's happening in your accounts.

If You've Already Shared Your OTP:

Call your bank's fraud line immediately – use the number on your card.

Change your password.

Open a case at SAPS.

Bottom Line: Your OTP is yours alone. Keep it secret. Keep it safe.

Stay safe out there!
- Declan Hardie, Cyber Sense
26 Aug English South Africa Education · Technology

Other recent episodes

CyberSense - Bank Fraud Scams (With a Live Scam Call)

πŸ“± CYBER SENSE ALERT: Bank Fraud Calls – How to Spot the Scam πŸ“± The SMS: "R39,050 was spent from your Capitec Business Account at Sun Bet Arena." You don't have a Capitec account. You don't have a business account. But your heart races anyway. That's what scammers want. Red…
1 Jul 7 min

CyberSense - Data Breaches - And what to do if you're in one

πŸ“Š CYBER SENSE ALERT: Data Breaches – When Your Information Is Out There and You Don't Even Know It πŸ“Š Major South African companies have been hacked – TransUnion, Experian, Eskom, Pick n Pay, and more. Your ID number, address, phone number, and passwords may already be on the dark…
24 Jun 5 min

CyberSense - Fake Shopping Apps

πŸ“± CYBER SENSE ALERT: Fake Shopping Apps – The "Bargains" That Empty Your Account πŸ“± Fake shopping apps look exactly like Checkers, Takealot, Woolworths, and Mr Price. They offer unbelievable deals. You pay. The item never arrives. And they now have your banking details. Your Safe App Shopping Checklist: CHECK…
17 Jun 5 min

CyberSense - The Dangers of Reusing the Same Password

Reusing the same password everywhere? That's how hackers get in. One website gets hacked, and they try that password on your email, your bank, your social media. It's called credential stuffing. And it works because most people do exactly what you're doing. The Solution: A Password Manager. One master password…
27 May 4 min

CyberSense - WhatsApp Scams

πŸ’¬ CYBER SENSE ALERT: WhatsApp Scams – The Messages Hiding in Plain Sight πŸ’¬ WhatsApp scams in South Africa are exploding. Scammers pretend to be your family, your friends, or recruiters. Their goal? Your money and your account. The Most Common WhatsApp Scams Right Now: "Hi Mom, it's me –…
20 May 5 min