Radio Al Ansaar Urban Women with Razia Rangrage

Are We Turning to Chatbots for Emotional Support Instead of Talking to People?

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More people are turning to AI chatbots, including ChatGPT, to talk about their feelings, relationship problems, loneliness, anxiety and personal struggles. Some people say it is easier to open up to a chatbot because it doesn't judge, interrupt, get impatient or share their secrets.

But what does this mean for our emotional well-being? Can a chatbot genuinely provide meaningful support, or are we slowly replacing human connection with artificial conversations?

Guest: Thandi Van Heyningen - Clinical Psychologist
9 Nov English South Africa Health & Fitness · Business

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