Ricoh SA drives digital transformation with DocuWare

Loading player...
Rifling through filing cabinets in search of the one critical file that has brought your business to a standstill is an arduous and painful task that nobody enjoys.
Fortunately, those days are over. Ricoh South Africa is now an expert in the field of electronic records management.
In addition, the company was recently awarded membership status of the exclusive DocuWare Diamond Club in recognition of its exceptional performance. This included having exceeded revenue targets through client onboarding, growth, satisfaction and retention.
DocuWare is document management software that automates business processes and workflows by electronically managing and sharing documents irrespective of their format or source.
TechCentral’s James Erasmus was joined in-studio by Marcell Otto, digital services product manager at Ricoh South Africa, who delved into the ways DocuWare solves the document management challenges that local businesses face today.
In the episode of TCS Impact Series, Otto discussed how using DocuWare can help entities of every size, and across all verticals, connect their documents and people from anywhere.
In fact, 80% of DocuWare’s clients are cloud based, so the solution delivers smart digital workflow and document control that streamlines business performance and boosts productivity. Ultimately, he revealed how DocuWare facilitates more efficient use of resources and reduces human error. Through preconfigured tools, it can digitally transform the way organisations capture, process and access content from day one.
Watch or listen to the interview as Otto and his team at Ricoh take you through a journey of modernisation.
22 Feb 2023 English South Africa Technology · Business

Other recent episodes

Arctic Wolf unpacks the evolving threat landscape for SA businesses

Most security teams can tell you what they've deployed. Far fewer can answer the board's next question: are we actually less exposed than we were three months ago? In many organisations, the gap between security activity and real risk reduction remains stubbornly wide, even as threats become faster, more adaptive…
19 Mar 29 min

Vox Kiwi: a wireless solution promising a fibre-like experience

Access to stable, reliable, high-speed internet is crucial to participating in the modern economy. Although fibre connectivity offers the highest speeds and reliability, fibre penetration rates unfortunately remain relatively low in South Africa, leaving may would-be customers wanting. Vox recently launched Kiwi, a wireless connectivity solution promising a fibre-like experience…
13 Mar 15 min

Flipping the narrative on AI in the Global South

In this thought-provoking episode of TechCentral's TCS+, Mpho Chitapi sits down with Dr Josefin Rosén, principal trustworthy AI specialist in SAS's Data Ethics Practice and co-author of the influential report Constraint to Capability: Flipping the Narrative on AI in the Global South. What unfolds is a rich conversation that challenges…
13 Mar 39 min

TCS+ | Bolt ups the ante on platform safety

Safety is a core concern for e-hailing operators as it ensures that platforms engender trust among drivers, passengers and the general public. Bolt recently commissioned market research firm Ipsos to conduct research into the perceptions of rider safety in South Africa's e-hailing market. In this episode of TechCentral's TCS+, Simo…
4 Mar 13 min

Cloud On Demand and Consnet: inside a real-world AWS partner success story

The cloud revolution has challenged businesses of all sizes by changing how IT teams go about implementing projects and managing infrastructure. IT service firms have been doubly challenged, having to sell a new computing paradigm to their clients while also practising what they preach and adopting cloud-first technologies in-house. Consnet…
30 Jan 25 min