Ricoh SA drives digital transformation with DocuWare

Rifling through filing cabinets in search of the one critical file that has brought your business to a standstill is an arduous and painful task that nobody enjoys.
Fortunately, those days are over. Ricoh South Africa is now an expert in the field of electronic records management.
In addition, the company was recently awarded membership status of the exclusive DocuWare Diamond Club in recognition of its exceptional performance. This included having exceeded revenue targets through client onboarding, growth, satisfaction and retention.
DocuWare is document management software that automates business processes and workflows by electronically managing and sharing documents irrespective of their format or source.
TechCentral’s James Erasmus was joined in-studio by Marcell Otto, digital services product manager at Ricoh South Africa, who delved into the ways DocuWare solves the document management challenges that local businesses face today.
In the episode of TCS Impact Series, Otto discussed how using DocuWare can help entities of every size, and across all verticals, connect their documents and people from anywhere.
In fact, 80% of DocuWare’s clients are cloud based, so the solution delivers smart digital workflow and document control that streamlines business performance and boosts productivity. Ultimately, he revealed how DocuWare facilitates more efficient use of resources and reduces human error. Through preconfigured tools, it can digitally transform the way organisations capture, process and access content from day one.
Watch or listen to the interview as Otto and his team at Ricoh take you through a journey of modernisation.
22 Feb 2023 English South Africa Technology · Business

Other recent episodes

Protecting company data, without impacting productivity

Protecting sensitive company information through data loss prevention (DLP) tools has become paramount for many organisations. But doing so without impacting employee productivity can be a big challenge. In this episode of TCS+, Next DLP executives Chris Denbigh-White (chief security officer) and Fallon Steyn (regional sales manager, South Africa) are…
22 Feb 46 min

Calybre: a new-age consultancy for ‘data people’

South Africa has a new data consultancy. Called Calybre, it’s headed by CEO Alexa Bisschops and is positioned as “the best partner for any company’s data people”. Bisschops joins TechCentral’s TCS+ show to chat about the launch of the company, its co-founders and their backgrounds, and why the company believes…
20 Feb 20 min

TechCentral announces TCS Legends

TechCentral, the publisher of South Africa’s leading business technology podcasts, is thrilled to announce the launch of TCS Legends. The new show will feature interviews with (and about) some of the leading figures who helped shape South Africa’s technology industry into what it is today. As the show’s name implies,…
4 Feb 1 min

TCS+ | A look at the future of networking, with NTT Data and Cisco

Big changes are coming to the way companies build and manage their network infrastructure. This is a key discussion point in the latest episode of TechCentral’s TCS+ technology show, featuring subject matter experts from Dimension Data – soon to be NTT Data – and Cisco. NTT’s 2022/2023 Global Network Report…
26 Jan 47 min

Guardian Eye’s AVA brings affordable telemedicine to the workplace

As South Africa experiences tough economic times, employers and workforces alike can benefit from solutions like telemedicine. In a nutshell, telemedicine is the remote diagnosis and treatment of patients by using ICT. This allows an individual to seek a doctor’s advice about non-emergency situations that don’t require an in-person visit…
12 Dec 2023 27 min