Fast Food outperforms restaurant dining as customer dining behaviour changes.

Loading player...
Guest - Andrew Fulton, Director at Eighty20





If you are feeling as if your prepared food, grocery, restaurant and food delivery behaviour has changed over the past few years, you are not alone. Research from Eighty20 shows that while restaurants and coffee shops have battled since Covid and are still ~22% below 2019 revenue (at constant prices), the takeaway and fast-food category recovered quickly after covid and is now ~41% above 2019 levels (at constant prices). These two categories accounted for R3.9-billion and R2.8-billion in income respectively for August 2023, according to the latest StatsSA Food and Beverage Statistical Release.

Despite South Africa’s current economic woes, these categories have shown consistent growth over the last 3 years since Covid. However, this growth has stalled for restaurants over recent months, with July and August showing more than a 4% contraction year-on-year (at constant prices). Fast food on the other hand has continued to grow in real terms. The fast-food category was a third of the size of the restaurant category pre-Covid, but now it is more than two-thirds – showing just how much consumers’ purchasing behaviour has changed.



The MAPS data reflects this overall positive movement in these categories, with the number of people who say they haven’t personally bought food from a Fast Food/Casual Dining outlet during the past four weeks dropping from 9% of the adult population to 7.4% from 2022 to 2023
31 Oct 2023 4PM English South Africa Business News · Investing

Other recent episodes

AGOA Extended: Certainty or Illusion?

The US has extended the African Growth and Opportunity Act (AGOA) to 2028, stabilising duty‑free access for African exporters. But is this really a win, or just temporary certainty? Oxford Economic’s Jervin Naidoo explains what the extension means for South Africa’s auto industry, Kenya’s textiles, and Africa’s trade outlook in…
24 Sep 1PM 19 min

Your Retirement, Your Rules: ETFSA’s Starter Pack Explained

Retirement planning doesn’t need to be intimidating. Suzan Ramotshabi breaks down the biggest barriers stopping South Africans from investing, including Black Tax and fear of making mistakes. She explains how the Starter Pack works, additional ETFSA solutions, and the one step listeners can take today to begin their retirement journey…
23 Sep 1PM 22 min

SARB Tightens: What the 25bps Hike Means for You

The SARB surprised markets with a unanimous vote to hike rates by 25bps, landing against rising inflation expectations and global volatility. Johann Els unpacks the policy mood shift, the 4.4% inflation print, rand vulnerability, and how this decision affects credit conditions, household budgets, and South Africa’s growth outlook heading into…
23 Sep 12PM 14 min

The State of SA Insurance: Climate, Claims & Consumer Strain

South Africa’s insurers are navigating a perfect storm: higher catastrophe losses, rising claims inflation, affordability strain, and a shifting risk landscape shaped by climate volatility and crime. Santam’s Partner Solutions CEO, Gugu Mtetwa, unpacks the sector’s resilience, the worsening underinsurance problem, consumer behaviour shifts, and how insurers are adapting to…
22 Sep 1PM 24 min

Measured Momentum in SA Banking: Earnings Up, Risks Rising

South Africa’s major banks delivered headline earnings growth of 9.3% to R82.3 billion, stronger ROE at 20.5%, and improved cost‑to‑income ratios — but beneath the numbers lies a fragile domestic recovery and renewed inflation pressure. PwC’s Rivaan Roopnarain breaks down the competitive dynamics across retail, business, corporate and payments ecosystems,…
22 Sep 1PM 14 min