Demand for debt counselling increases by 22% - DebtBusters

Loading player...
GUEST – Benay Sager, executive head of DebtBusters
Persistently high interest rates and inflation – especially food inflation - continue to erode consumers’ disposable income, while a lack of any meaningful economic growth is constraining salaries.
Despite this, debt-to-annual-income ratio has remained stable for the past three quarters at 107%. While lower than 2023 levels, this is still high.
These are some of the findings from DebtBusters’ Q1 2024 Debt Index. The quarterly analysis of data from debt-counselling applicants also found that demand for debt management increased, with debt-counselling enquiries rising by 22% and the use of online debt management services up by 30% compared to the same period last year.
Benay Sager, executive head of DebtBusters, says although the improvement in overall debt levels combined with consistent monthly debt repayment trends are positive, the impact of increased interest rates on asset-linked debt is particularly evident in the 40+ age category.
The average interest rate for a bond has increased from 8.3% per annum in Q4 2020 to 12.3% in Q1 2024. For a R1.5million bond this adds an extra R4 000 per month to the repayment amount.
8 May 2024 1PM English South Africa Business News · Investing

Other recent episodes

AGOA Extended: Certainty or Illusion?

The US has extended the African Growth and Opportunity Act (AGOA) to 2028, stabilising duty‑free access for African exporters. But is this really a win, or just temporary certainty? Oxford Economic’s Jervin Naidoo explains what the extension means for South Africa’s auto industry, Kenya’s textiles, and Africa’s trade outlook in…
24 Sep 1PM 19 min

Your Retirement, Your Rules: ETFSA’s Starter Pack Explained

Retirement planning doesn’t need to be intimidating. Suzan Ramotshabi breaks down the biggest barriers stopping South Africans from investing, including Black Tax and fear of making mistakes. She explains how the Starter Pack works, additional ETFSA solutions, and the one step listeners can take today to begin their retirement journey…
23 Sep 1PM 22 min

SARB Tightens: What the 25bps Hike Means for You

The SARB surprised markets with a unanimous vote to hike rates by 25bps, landing against rising inflation expectations and global volatility. Johann Els unpacks the policy mood shift, the 4.4% inflation print, rand vulnerability, and how this decision affects credit conditions, household budgets, and South Africa’s growth outlook heading into…
23 Sep 12PM 14 min

The State of SA Insurance: Climate, Claims & Consumer Strain

South Africa’s insurers are navigating a perfect storm: higher catastrophe losses, rising claims inflation, affordability strain, and a shifting risk landscape shaped by climate volatility and crime. Santam’s Partner Solutions CEO, Gugu Mtetwa, unpacks the sector’s resilience, the worsening underinsurance problem, consumer behaviour shifts, and how insurers are adapting to…
22 Sep 1PM 24 min

Measured Momentum in SA Banking: Earnings Up, Risks Rising

South Africa’s major banks delivered headline earnings growth of 9.3% to R82.3 billion, stronger ROE at 20.5%, and improved cost‑to‑income ratios — but beneath the numbers lies a fragile domestic recovery and renewed inflation pressure. PwC’s Rivaan Roopnarain breaks down the competitive dynamics across retail, business, corporate and payments ecosystems,…
22 Sep 1PM 14 min