INSIDE YOUR POCKET: South African Reserve Bank releases the Payments Study Report

Loading player...
GUEST – Tim Masela - National Payments System Department Head

The South African Reserve Bank (SARB), which operates, regulates and oversees the national payment system (NPS), has today published its inaugural Payments Study Report (study). The study, the first of its kind in South Africa, uses individuals’ payment data and provides extensive insight into how the public perceives and uses various payment methods and instruments on offer in the country.


The SARB’s multi-year strategy and framework for payments, Vision 2025, identified the need for the SARB to gather information on the use of the NPS and help deliver on its goal of transparency and public accountability. This information can be used by the central bank, other regulators, policy makers and payment service providers to better understand consumer behaviour as well as potential opportunities and risks in the payments landscape. The information contained in the study can also assist in the design and implementation of more convenient, efficient and safer payment instruments and methods for South African consumers and businesses.



The study, commissioned in 2023, supplements the payments information that the SARB already has access to through the domestic settlement system (the South African Multiple Option Settlement (SAMOS) system), retail payment systems and returns gathered from payment service providers such as banks and non-banks.
6 Sep 2024 8AM English South Africa Business News · Investing

Other recent episodes

Surge in Fake Traffic Fine SMSes Prompts Warning from Fines SA.

GUEST: Barry Berman, CEO of Fines SA A growing wave of fake traffic fine SMSes is leaving South African motorists anxious, out of pocket, and still liable for legitimate fines. Barry Berman, CEO of Fines SA, unpacks the latest scam tactics being used by fraudsters who send urgent-looking messages claiming…
18 Dec 3PM 9 min

Crypto in 2025: The Year in Review.

GUEST: Christo de Wit, Country Manager at Luno As 2025 draws to a close, the cryptocurrency industry is no longer asking whether it belongs in mainstream finance, but how deeply it is already embedded. This year marked a decisive shift as digital assets moved from the fringes into the financial…
18 Dec 3PM 9 min

EKASINOMICS - How WASAA Is Reshaping South Africa’s Petrochemicals Sector

GUEST: Nokwanele Qonde – Founder & Managing Director, WASAA Group From LPG and logistics to chemicals, commodities and large-scale infrastructure, WASAA is quietly building one of South Africa’s most compelling black industrial success stories. In this conversation we unpack how a black-women owned petrochemicals company is driving growth through diversification…
17 Dec 2PM 26 min

Inflation Eases, But the Grocery Bill Tells a Different Story

GUEST: Johann Els – Old Mutual Group Chief Economist. South Africa’s inflation story is showing signs of relief but it’s not all good news for households. Headline consumer inflation slowed to 3.5% in November, its lowest reading in months, helped by falling fuel prices and a sharp drop in used…
17 Dec 2PM 27 min