Emerald van Zyl WesBank was accused of overcharging black clients – We get an update
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.GUEST – Lebo Gaoaketse – Head of Marketing and Comms, WesBank
WesBank, one of South Africa's leading vehicle finance institutions, has come under scrutiny following allegations that it systematically overcharged black clients compared to white clients. According to a whistleblower and financial investigator Emerald van Zyl, black clients were charged interest rates as high as 18%, while white clients paid rates as low as 10%. These allegations suggest racial bias in how interest rates were determined, bypassing credit scores in favor of other "risk factors" that disproportionately affected black clients.
WesBank, one of South Africa's leading vehicle finance institutions, has come under scrutiny following allegations that it systematically overcharged black clients compared to white clients. According to a whistleblower and financial investigator Emerald van Zyl, black clients were charged interest rates as high as 18%, while white clients paid rates as low as 10%. These allegations suggest racial bias in how interest rates were determined, bypassing credit scores in favor of other "risk factors" that disproportionately affected black clients.