Turning transactions into trust

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Capitec is using retail innovation and diversification to deliver real client benefits, drive financial inclusion and future-proof itself.

In this episode, Karan sits down with Basani Maluleke, Personal Banking executive at Capitec, to explore how the bank is systematically dismantling its biggest operational challenge — branch queues — by turning supermarket till points into banking hubs and using data as a roadmap for financial inclusion.
18 Mar English South Africa Business

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