Moment of Clarity: 'Feedback - when received in an open minded, non defensive way - can dramatically change things.'

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In this Moment of Clarity, an excerpt from Chapter 10 of The Leadership Riptide and How to Escape by author Tracey Swanepoel, Swanepoel tells the story of her approach as a consultant when working with Harmony Gold and how the listening sessions made the DNA of the famous harmony way visible.

20 Jan 2021 2AM English South Africa Business · Business News

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