African call centres booming, despite the rise of AI

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There’s been an outcry about the high ticket prices for Springbok games – but are they justified? Why eco-labels in their current form are not helping South Africans make more sustainable choices. And how tariff hikes are going to affect global supply chains.

10 Jul 5AM English South Africa Business News · Politics

Apple and Samsung Pay lead SA’s digital Black Friday shopping shift

A 10-year collusion? SA moves to prosecute world’s biggest shipping lines. Telecoms face cyber, climate and capital threats in a ‘permacrisis’ world. And more than two-thirds of SA SMEs plan price hikes amid rising costs.

5 Dec 4AM 33 min

[TOP STORY] Deal-making era threatens multilateralism and democratic accountability

‘I think the move to deals rather than rules is a really, really dangerous one because it becomes very transactional. It reduces predictability. It reduces trust. Everything becomes transactional,’ says Dominik Zaum, professor of governance, conflict and security at the University of Reading.

4 Dec 7AM 8 min

Festive season spend set to hit R289bn

Can democracies survive the pressure? Leadership, legitimacy and the new governance reality, an international expert weighs in. Africa’s private capital powerhouses in one room to discuss investment opportunities. And despite a tough economy, companies still put R13bn into community support.

4 Dec 5AM 32 min

[TOP STORY] Security concerns deepen as MPs report intimidation and abduction

‘One of the MK Party members, who was sitting in the ad hoc committee, wrote to the speaker to indicate that he was abducted. He was forced by criminals to withdraw money, and his account was cleaned out,’ says parliamentary spokesperson, Moloto Mothapo

3 Dec 7AM 6 min

Malaria surge sees Africa in race against time

MP intimidation spike prompts parliament to call for public protection. Business closures surge, with 1 300 liquidations signalling a deepening SA corporate crisis. And SA misses disability targets as bias, barriers and broken systems persist.

3 Dec 4AM 32 min

African call centres booming, despite the rise of AI

Other recent episodes

Apple and Samsung Pay lead SA’s digital Black Friday shopping shift

[TOP STORY] Deal-making era threatens multilateralism and democratic accountability

Festive season spend set to hit R289bn

[TOP STORY] Security concerns deepen as MPs report intimidation and abduction

Malaria surge sees Africa in race against time

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