Meet the CIO | How BDO’s Khaya Mbanga is preparing the firm for the AI future

Loading player...
Welcome to season 2 of Meet the CIO, TechCentral’s podcast series that dives into the minds of South Africa’s top technology leaders. Meet the CIO is brought to you by NTT DATA – where global experience meets local impact.
After a highly successful first season featuring CIOs from across the corporate landscape, we’re kicking off season 2 with a conversation with Khaya Mbanga, chief information and digital officer at BDO South Africa, where he also heads the firm’s growing BDO Digital division.
BDO is one of the world’s largest professional services firms, specialising in audit, tax and advisory. Headquartered in Belgium, its name comes from the three founding firms – Binder, Dijker and Otte – that merged to form the organisation.
In this wide-ranging episode, Mbanga reflects on his career journey through consulting, FMCG and mining; how he first got into technology; and the evolution of the CIO role into one that now straddles digital strategy, cybersecurity, AI and organisational change.
He also unpacks his passion for artificial intelligence, including his involvement in the IITPSA Special Interest Group on AI and Robotics, and offers his perspective on how AI will reshape auditing, tax and broader business functions in South Africa. From managing hallucinations in large language models to rethinking talent pipelines, Mbanga shares candid insights into both the opportunities and risks ahead.
Topics covered include:
• What it means to be the CIDO of BDO South Africa
• Career background across consulting, FMCG and mining
• His first computer and how he got into technology
• Robotic process automation in the mining sector
• How AI will transform auditing and tax
• Dealing with the risk of AI hallucinations in data-sensitive environments
• The broader impact of AI on South African business
• Technology talent shortages and what skills CIOs need today
• His favourite productivity hacks and tools
Don’t miss this great opener to the new season of Meet the CIO. If you missed any of the interviews from season 1, you can find them all on TechCentral.
17 Nov 2025 English South Africa Technology · Business

Other recent episodes

TCS+ | How AI is turning hardware into a subscription service

For most of business history, buying technology meant owning it. Capital was set aside, servers and laptops were hauled into the building alongside the software licences, and the business then sweated those assets for as long as it practically could. In the age of AI, that logic is starting to…
6 Aug 19 min

TCS+ | iStore Business on why Apple makes sense for SMEs

For small and medium enterprises, technology must do one thing above all else: get out of the way. Unlike large corporations with dedicated IT departments, SMEs run lean – and every hour spent wrestling with systems is an hour not spent on the business itself. In this episode of TechCentral’s…
30 Jul 37 min

TCS | Icasa's rules skip the real bottleneck: ACT

Communications regulator Icasa’s draft rapid deployment regulations – a critical intervention for the sector – risk failing unless the regulator brings municipalities into the process, according to Nomvuyiso Batyi, CEO of the Association of Comms & Technology (ACT). Speaking on the TechCentral Show with TechCentral editor Duncan McLeod, Batyi said…
30 Jul 29 min

TCS+ | A smarter approach to cloud for South African businesses

South African businesses are spending millions on cloud – and many have very little to show for it. That is the uncomfortable starting point for this episode of TCS+, in which Nkosinathi Ndlovu speaks to Joel Chacko, executive head of department for cloud services at Vodacom Business, and Jonathan Oaker,…
28 Jul 21 min

TCS | How Optasia lends billions to people banks can’t see

Optasia is on target to distribute more than US$6-billion in credit across its markets in 2026 – and it carries every cent of the default risk itself. In this episode of the TechCentral Show, CEO Salvador Anglada unpacks how the JSE’s biggest recent fintech listing actually works. Formerly known as…
23 Jul 25 min