TCS Impact Series | Ricoh SA drives digital transformation with DocuWare

Loading player...
Rifling through filing cabinets in search of the one critical file that has brought your business to a standstill is an arduous and painful task that nobody enjoys.
Fortunately, those days are over. Ricoh South Africa is now an expert in the field of electronic records management.
In addition, the company was recently awarded membership status of the exclusive DocuWare Diamond Club in recognition of its exceptional performance. This included having exceeded revenue targets through client onboarding, growth, satisfaction and retention.
DocuWare is document management software that automates business processes and workflows by electronically managing and sharing documents irrespective of their format or source.
TechCentral’s James Erasmus was joined in-studio by Marcell Otto, digital services product manager at Ricoh South Africa, who delved into the ways DocuWare solves the document management challenges that local businesses face today.
In the episode of TCS Impact Series, Otto discussed how using DocuWare can help entities of every size, and across all verticals, connect their documents and people from anywhere.
In fact, 80% of DocuWare’s clients are cloud based, so the solution delivers smart digital workflow and document control that streamlines business performance and boosts productivity. Ultimately, he revealed how DocuWare facilitates more efficient use of resources and reduces human error. Through preconfigured tools, it can digitally transform the way organisations capture, process and access content from day one.
Watch or listen to the interview as Otto and his team at Ricoh take you through a journey of modernisation.
22 Feb 2023 English South Africa Technology · Business

Other recent episodes

TCS+ | How AI is turning hardware into a subscription service

For most of business history, buying technology meant owning it. Capital was set aside, servers and laptops were hauled into the building alongside the software licences, and the business then sweated those assets for as long as it practically could. In the age of AI, that logic is starting to…
6 Aug 19 min

TCS+ | iStore Business on why Apple makes sense for SMEs

For small and medium enterprises, technology must do one thing above all else: get out of the way. Unlike large corporations with dedicated IT departments, SMEs run lean – and every hour spent wrestling with systems is an hour not spent on the business itself. In this episode of TechCentral’s…
30 Jul 37 min

TCS | Icasa's rules skip the real bottleneck: ACT

Communications regulator Icasa’s draft rapid deployment regulations – a critical intervention for the sector – risk failing unless the regulator brings municipalities into the process, according to Nomvuyiso Batyi, CEO of the Association of Comms & Technology (ACT). Speaking on the TechCentral Show with TechCentral editor Duncan McLeod, Batyi said…
30 Jul 29 min

TCS+ | A smarter approach to cloud for South African businesses

South African businesses are spending millions on cloud – and many have very little to show for it. That is the uncomfortable starting point for this episode of TCS+, in which Nkosinathi Ndlovu speaks to Joel Chacko, executive head of department for cloud services at Vodacom Business, and Jonathan Oaker,…
28 Jul 21 min

TCS | How Optasia lends billions to people banks can’t see

Optasia is on target to distribute more than US$6-billion in credit across its markets in 2026 – and it carries every cent of the default risk itself. In this episode of the TechCentral Show, CEO Salvador Anglada unpacks how the JSE’s biggest recent fintech listing actually works. Formerly known as…
23 Jul 25 min